Your catalog syncs from your store or from Meta, products can be sent in a chat, tagged in an Instagram post, and orders come back into the same customer record.
A catalog is only useful in a chat if its prices and stock are the live ones.
A question in the shared inbox, on whichever channel she used.
message.receivedLive price and live stock, so the answer is true when it is given.
syncedImage, name and price, inside the conversation she is already in.
product sentNo link to a browser, no basket to rebuild.
checkoutPayment state comes back from the processor and the order is recorded.
order.paidShipping template on dispatch, review request a week later, both consent-checked.
journeyYes. Your catalog syncs from your store or from your Meta catalog, products can be sent inside a chat with checkout in the thread, and the order attaches to the same customer record as every message that person has sent you.
From your store, such as Shopify or WooCommerce, or from your Meta catalog, images and all. It stays current on its own, so a price change in your store does not need a second edit in uxjo.
Yes. Posts you compose and publish from uxjo can tag products from the same synced catalog.
No. Your store stays authoritative and uxjo reflects it. Stock and price are read live, so a conversation never offers something you cannot ship.
The order lands on the contact record and fires the event your journeys and your own systems listen for, so shipping updates and a review request can follow automatically.
