Restaurants and food

Low rating triage

An owner is assigned, a task opens, and the reply is drafted with a softer tone.

Trigger · review under four stars Approval-first
How it runs

Four steps, with the channel named.

01
Review under four stars

The moment that makes the ask reasonable rather than annoying.

Google and WhatsApp
02
Consent is checked first

Asked once, only where consent allows, never to a suppressed contact.

Google and WhatsApp
03
The review arrives

Stored structurally, with rating, author, text and date as separate fields.

Google and WhatsApp
04
A reply is drafted

Scored for sentiment and tone, waiting on your approval before it posts.

Google and WhatsApp
Questions

What people ask about this one.

Does uxjo post to Google on its own?

No. The reply is drafted and scored for tone, and it only posts once you approve it.

Who gets asked?

Only contacts whose consent allows it, and only once. Review under four stars is what makes the ask reasonable.

What happens with a bad review?

It is scored for how harsh it is, an owner is assigned and a task opens, so it does not sit overnight.

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