Channel

Never miss a Google review again.

Every review in one place, scored for sentiment, with a reply drafted for you to approve. Plus the search terms people actually typed to find you, joined with your organic search queries.

Reply to reviews Publish posts and media Search keywords
The ledger

What uxjo reads, writes, and will not do.

Google Business Profile is a measurement channel in uxjo. This is the whole of it.

Comes inautomatically
  • Every review, not just the recent ones. Rating, reviewer, text and whether it has been answered
  • New reviews in real time, so a bad one does not sit unanswered overnight
  • Your photos and your customers’ photos, collected and kept
  • The keywords people typed to find you, joined with your organic search queries
You can dofrom uxjo
  • Reply to a review, from a draft written for you
  • Edit business information, hours and attributes
  • Publish a Google post without leaving
  • Trigger a journey from a new review, on whichever channel that customer uses
What holds itguardrails
  • Nothing is posted until you approve it. The draft is a proposal, not an action
  • Each review is scored for sentiment and for how harsh it is, so a difficult one gets a different tone from a five star one
  • Maps and web search in one view. Your listing keywords sit beside the queries that find your website
  • Every reply and every edit is logged, with the person who approved it
The surfaces

Four screens you will live in.

Sample data from the same fictional shop that runs through this site.

ReviewsReplies drafted
4.8Average
210Stored
12This month
2Below 4 stars
PRPriya R.★★★★★2 days ago

Ordered the olive linen over WhatsApp and picked it up the same evening. Genuinely easy.

Positivematched to contact
Drafted reply, waiting on you

Thank you Priya. Glad the pickup was easy, and the olive suits you. See you next season.

Approve and postEdit
DKDev K.★★★★★1 week ago

Good fabric, honest sizing advice before I bought.

Positivesizingreplied 6d ago
SMSana M.★★★★2 weeks ago

Lovely shop. Wish the weekend hours were longer.

MixedhoursDraft a replyAssign to Anita
Scored, drafted, and waiting on a person.Each review gets a sentiment score and a reply written for you. A harsh one gets a different tone from a five star one, and nothing posts until you approve it.
Search keywordsMonthly, from Google
QueryImpr.3 months
linen jacket near me1,240
olive linen shirt pune880
the olive studio610
clothing store open sunday432
summer linen india318
tailored linen alterations204
The words, not a guess at the words.These are the queries Google reports for your listing. Rising ones tell you what to stock and what to answer before anyone asks.
Listing performance28 days, recorded daily
6,940Listing viewsWeekend peaks
28 days agoToday
318Calls
1,104Directions
226Website taps
34Keywords
Weekend shape, visible at a glance.Daily recording is what turns a lifetime number into something you can plan staffing around.
Review to journeyActs on WhatsApp
New review stored with rating and texttrigger
Matched to a contact where one existsbranch
Four stars or less assigns an owner and opens a taskinternal
Any WhatsApp reply is staged for approval firstapproval

The reply is drafted for you and posted to Google once you approve it. A harsh review gets a different tone from a five star one, and either way a person decides.

A review becomes an action, not a notification.Reply on Google, assign an owner, and start a follow-up journey on whichever channel that customer actually uses.
Worked example

From a search to a stored review.

The full loop, including the words that started it.

Someone searches for linen nearby

Google reports the query in that month’s keywords for your listing.

search keyword
They tap the listing

The view and the direction request are recorded against the day.

performance
They come in and buy

The sale happens in the shop. Nothing digital has to be forced.

in store
A journey asks for a review

A week later, a consent-checked WhatsApp message goes out, staged and approved first.

journey
The review is stored

Rating, text and date as separate fields, matched to the contact where possible.

review stored
The loop is visible

The keyword, the visit, the order and the review are all in one place, on one contact.

analytics
Where it lands

Reading a listing is only useful if it goes somewhere.

Contact record

A review matched to a customer joins their WhatsApp thread and their order history on one card.

See the record
Journeys

A new review is a trigger. The follow-up runs on WhatsApp, approval-first.

See Journey Studio
Analytics

Reviews sit in the same content grid as posts, with the search keywords beside them.

See the model
Audit and access

Who connected the profile and who exported from it is recorded in the hash-chained log.

See governance
Questions

Asked and answered.

Can uxjo reply to Google reviews?

Yes. Every review is scored for sentiment and for how harsh it is, and a reply is drafted in a matching tone. Nothing is posted to Google until you approve it.

Does uxjo cover more than Google Business Profile?

Yes. One Google login covers Business Profile, Search Console, Google Analytics, Google Ads and YouTube, so there is one connection to manage and one to revoke.

What search data does uxjo show?

The monthly keywords Google reports for your listing, joined with the organic queries, clicks, impressions and position your website earns in Search Console, so Maps and web search sit in one view.

Can uxjo edit my listing?

Yes. Business information, hours and attributes can be edited and Google posts published from uxjo. Every reply and every edit is logged with the person who approved it.

Not on this page?

Your journey is the one we have not listed yet.

Every business has a flow that is only theirs. Describe it in a message and we will map it with you, name the triggers, and tell you honestly what runs today and what does not. No form, no wait.

Talk to usStart free