OSThe Olive StudioYesterday at 09:12
Weekend hours are back. Open till 9pm, Friday to Sunday.
· 34 comments
AKAsha K.Are you open Sunday morning?captured
Channel
One inbox for Messenger too.
Page posts, comments and Messenger land in the same queue as WhatsApp and Instagram. Lead ad submissions become contacts, with the answers they gave attached.
Messenger inbox
Publish and moderate
Lead ads to CRM
The ledger
What uxjo reads, writes, and will not do.
Facebook is a measurement channel in uxjo. This is the whole of it.
Comes inautomatically
- Page posts and comments, with their images intactfb_post
- Messenger conversations, beside WhatsApp and Instagram threads
- Lead ad submissions. A form fill becomes a contact immediately, with the answers attached
- Page performance, recorded daily rather than read once
You can dofrom uxjo
- Moderate and reply to comments from the same screen you use for everything else
- Answer Messenger in the shared inbox
- Set your greeting, ice breakers and persistent menu once
- Publish to your Page, on the same schedule as everything else
- Start a follow-up journey from a lead ad submission
Honest about the numbersguardrails
- Facebook stopped reporting reach for individual posts in 2024. So uxjo shows what is real: reactions, comments, shares, clicks and video views
- Instagram still reports reach, and uxjo shows it there. Same platform, different truth, stated rather than blurred
- A drafted reply waits for you. Auto Pilot proposes, a person confirms
- Every publish and every moderation is logged, with the person who did it
The surfaces
Four screens you will live in.
Sample data from the same fictional shop that runs through this site.
OSThe Olive StudioYesterday at 09:12
Weekend hours are back. Open till 9pm, Friday to Sunday.
Sealed copy241Reactions
34Comments
19Shares
112Clicks
Reply to commentsHideScheduled Fri 09:00
Published here, and the image is kept.Facebook thumbnail URLs expire, so uxjo seals a copy. Reach is absent on purpose: Facebook stopped reporting it per post in 2024.
34,120People reachedPeak on the hours post
28 days agoToday
1,882Page views
620Engagements
96New follows
44Link clicks
Stored daily, so you can see the shape.Facebook reports a rolling window. uxjo records each day, which is what makes a before and after comparison possible.
AllWhatsAppInstagramMessenger
RNRahul N.Do you have the navy in large?
MBMeera B.What time do you close today?
AKAsha K.Are you open Sunday morning?
Do you have the navy in large?
We do, one left. Want me to put it aside until Saturday?
Reply to Rahul
A Messenger customer is not a separate job.Same queue, same assignment, same tags as WhatsApp and Instagram. Greeting, ice breakers and the persistent menu are set once.
Ad tapped on Facebook or Instagramctwa
Thread opened on WhatsApp with the referral attachedreferral
Contact created with the source recordedcontact.created
Order attributed back to the ad that started itorder.paid
This is why a customer journey platform needs advertising APIs. The chain above only closes if the ad click and the conversation can be joined.
Click-to-WhatsApp attribution, end to end.Campaign drafts are approval-first. Attribution is live: ad or organic post, to contact, to conversation, to order.
Worked example
From a Page post to a paid order.
Published, answered and measured without opening Facebook.
You post the weekend hours
Composed and scheduled in uxjo. The post, the caption and a sealed copy of the image are stored as it goes live.
fb_postThe day is recorded
Reach, reactions and comments are stored against that date, not read once and lost.
page insightsSomeone messages the Page
The Messenger enquiry lands in the shared inbox and is answered there, in the same queue as WhatsApp.
messenger inA contact exists now
The reply, the tags and the owner are all on the record, and a lead ad submission would arrive the same way.
contact.createdShe buys on WhatsApp
Weeks later the same person orders in a WhatsApp thread, and it lands on the same card.
order.paidThe post gets its credit
In the content grid the hours post sits beside the order, with the dates that connect them.
analyticsWhere it lands
Reading a Page is only useful if it goes somewhere.
Contact record
A Messenger enquiry creates a contact that can later hold a WhatsApp thread and an order.
See the recordJourneys
An inbound Messenger event can trigger a journey, which then acts on WhatsApp.
See Journey StudioAnalytics
Page posts sit in the same grid as Instagram posts, with the same per-day trend treatment.
See the modelAudit and access
Connecting a Page is a permissioned action, recorded in the hash-chained log like any other write.
See governanceThe other channels
What the rest of them add.
Questions
Asked and answered.
Can uxjo post to my Facebook Page?
Yes. Page posts can be composed, scheduled and published from uxjo, and comments moderated or replied to from the same screen.
Can I answer Messenger in uxjo?
Yes. Messenger conversations land in the same queue as WhatsApp and Instagram, with the same assignment, owner and tags. Greeting, ice breakers and the persistent menu are set once and apply to every new conversation.
What happens to my Facebook lead ads?
A lead ad submission becomes a contact immediately with the answers attached, and can trigger a follow-up journey on whichever channel that person uses.
Why does uxjo not show reach for Facebook posts?
Facebook stopped reporting reach for individual posts in 2024. Rather than fill the gap with an estimate, uxjo shows what is actually reported: reactions, comments, shares, clicks and video views. Instagram still reports reach, and uxjo shows it there.
Not on this page?
Your journey is the one we have not listed yet.
Every business has a flow that is only theirs. Describe it in a message and we will map it with you, name the triggers, and tell you honestly what runs today and what does not. No form, no wait.
Built for people and agents
Channels
Conversation
What Jo does
What it knows
Which model
Start with one channel. Add the rest when you are ready.
Connect WhatsApp today and run a journey this week. Instagram, Facebook, Google, YouTube and email join the same inbox and the same report whenever you want them.