Automotive

Service due reminder

Two channels, one message, ended the moment the booking is made.

Trigger · distance or date reached Approval-first
How it runs

Four steps, with the channel named.

01
Distance or date reached

The date or event the schedule hangs off.

WhatsApp and Email
02
The step waits

Scheduled, not fired immediately, and it survives a restart.

WhatsApp and Email
03
Consent is re-checked

Before this send, not once at the start of the sequence.

WhatsApp and Email
04
The message goes out

An approved template with the details filled from the contact record.

WhatsApp and Email
Questions

What people ask about this one.

Is consent checked more than once?

Yes. Before every send, not once at the start. A person who opts out mid-sequence never gets the next step.

What if the schedule is interrupted?

A paused journey stays paused through a restart, and the step resumes where it left off.

What triggers the schedule?

Distance or date reached. Everything after that is a timed step off that date.

Not on this page?

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