Capability

One account. Every brand you run.

Separate projects for each brand or location, teammates given access to only the ones they work on, and roles you define yourself rather than a preset that is nearly right.

Project per brand Roles you define Targets and rota
The ledger

What a project holds, what a role grants, and what is always recorded.

Multi-brand is easy to claim and hard to do safely. The hard part is access, not the switcher.

A project holdsits own everything
  • Its own contacts, so one brand’s customers are not another’s audience
  • Its own conversations, in a queue scoped to that project
  • Its own catalog and connections, including its own WhatsApp number
  • Its own analytics, measured by the same method as every other project
  • A one-click switch between them, for the people allowed in more than one
A role grantsexactly what you say
  • Access to one project or to all of them, chosen per teammate
  • Permissions you compose, rather than a preset that is nearly right
  • Whether they may publish, or only draft for someone else to approve
  • Whether they may send a broadcast, refund, export or change a permission
  • What they can see, which Auto Pilot also obeys on their behalf
Always recordedguardrails
  • Who did what, in which project, in a hash-chained log where a gap is visible
  • Availability and routing, so conversations go around people who are away
  • Weekly targets and a leaderboard, visible to the team rather than to managers alone
  • Every permission change, which is itself an approval-gated action
Worked example

Three brands, one account, no leaks.

A second outlet opens in Pune

A new project, with its own number, catalog and contacts.

project created
Ravi joins to run it

Invited to that project only, so the main brand is not visible to him.

scoped access
A role is built for him

Reply and tag, yes. Broadcast and export, no. Composed, not chosen from presets.

role defined
Sana is given drafts only

She writes, someone with the permission approves and publishes.

draft only
Anita covers everything

One switch between projects, with the queue changing to match.

switched
All of it is on the record

Who acted, in which project, chained so a missing entry shows.

audited
Questions

Asked and answered.

Can I run more than one brand or location?

Yes. Each brand, outlet or client gets its own project with its own contacts, conversations, catalog and connections, including its own WhatsApp number. You switch between them in a click.

Can a teammate be limited to one project?

Yes. Invite a teammate and choose whether they work across everything or in one project only, so one brand’s customers are never visible to someone who should not see them.

Can I define my own roles?

Yes. Build a role that grants exactly the permissions it should, rather than picking a preset that is nearly right. Publishing, broadcasting, refunding, exporting and permission changes are all separate grants.

Does Auto Pilot respect these roles?

Yes. It knows what the person using it is allowed to see, so it will never surface a page or a record they could not open themselves.

Can I manage who is available?

Yes. See who is available, route conversations away from people who are away, and set weekly targets with a leaderboard.

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