Reviews and reorders for restaurants
Reputation lives on Google. The reorder lives on WhatsApp. uxjo stores every review as a record you can filter, drafts the reply for you to approve, and runs the reorder conversation on the channel people actually answer.
What actually happens, in order.
Seven steps across six channels. Each names the channel it runs on and the tool doing the work.

Rating, reviewer, text, and whether it has been answered.
Forms and catalog steps inside a journey.
The queries Google reports as bringing people to your listing.
Publish to Instagram, Facebook and your Google listing.
The screen this journey actually happens on.
What each channel does for this industry.
Not one channel with five spectators. Each one reads, each one can be answered or published to.
Every review scored with a draft reply, the queries that found you, hours and attributes editable.
Forms and catalog steps in a journey, broadcasts paced per number.
Posts and reels on a calendar, comments and DMs handled in the shared inbox.
Scheduled posts, moderated comments, and Messenger in the same queue as WhatsApp.
Longer messages through your own provider, on the same journey.
Watch data and comments stored against the people who left them.
What people ask before they start.
Can uxjo reply to a Google review for me?
It drafts the reply and scores the review for sentiment and severity, then waits. You approve, edit or discard. Nothing is posted to Google without that approval.
How fast do I hear about a bad review?
New reviews arrive in real time rather than on a nightly sync, so a difficult one does not sit unanswered overnight.
Can I see what people searched to find us?
Yes. The monthly search keywords Google reports for your listing are stored month over month, and sit beside the organic queries that find your website.
Does this handle table bookings?
Bookings run as a journey with a form in the chat, so the answers are structured and validated instead of parsed out of free text.
The jobs this industry hires uxjo for.
Asked after the order, only if consent allows.
How it worksApproved templates on dispatch and delivery.
How it worksA long-dated sequence that ends when someone answers.
How it worksWhere this journey runs.
Your journey is the one we have not listed yet.
Every business has a flow that is only theirs. Describe it in a message and we will map it with you, name the triggers, and tell you honestly what runs today and what does not. No form, no wait.