Test drive to service for automotive
The first conversation is a test drive and the next one is a service two years later. uxjo keeps both on the same record, so the follow-up does not start from nothing.
What actually happens, in order.
Seven steps across six channels. Each names the channel it runs on and the tool doing the work.

Forms and confirmation inside the conversation.
Steps dated far out, consent re-checked at send.
Sales and service on the same card.
Every send with its cost and its approver.
The screen this journey actually happens on.
What each channel does for this industry.
Not one channel with five spectators. Each one reads, each one can be answered or published to.
Search terms that produce visits, reviews stored with drafted replies.
Forms, approved templates, and dated reminders that re-check consent.
A form fill becomes a contact, and Messenger shares the queue.
Watch data and comments held against the contact.
Service sequences on your own domain, years out.
Posts on a calendar, DMs and comments in the shared inbox.
What people ask before they start.
Can a reminder be scheduled years ahead?
Yes. Journey steps can be dated far into the future, and consent is re-checked at send time rather than when the journey was published.
Does the service team see the sales conversation?
They see one contact record with both, subject to role and module permissions, so history is not lost between departments.
Can we run this across several dealerships?
Workspaces separate data per dealership, with roles controlling who can see and send what.
How is message cost tracked?
Every send carries its real cost into a ledger you can audit line by line, per number and per journey.
The jobs this industry hires uxjo for.
A form takes the details, a journey confirms the slot.
How it worksScheduled steps that re-check consent before each send.
How it worksA long-dated sequence that ends when someone answers.
How it worksWhere this journey runs.
Your journey is the one we have not listed yet.
Every business has a flow that is only theirs. Describe it in a message and we will map it with you, name the triggers, and tell you honestly what runs today and what does not. No form, no wait.