Channel

Your Instagram, answered.

Posts, reels, comments and DMs land in one place. Reply and publish from there, with reach recorded daily so you see the trend, not just today’s number.

Reply and moderate Publish and schedule Daily insights
The ledger

What uxjo reads, writes, and will not do.

Read this before you connect the account. Everything uxjo can do with Instagram is on this page.

Comes inautomatically
  • Posts, reels, stories and carousels. With captions, hashtags, mentions and the people you tagged
  • Images and video thumbnails, copied. A post you published two years ago still shows its pictureig_media
  • Comments and mentions, as they happen. Not on a nightly sync
  • Direct messages. Into the same inbox as WhatsApp and Messenger
  • Reach, impressions and engagement. Recorded every day and kept, which is history Instagram does not give you
You can dofrom uxjo
  • Reply to a comment without opening the app
  • Hide or remove a comment from the same screen
  • Answer a DM in the shared inbox, beside that person’s WhatsApp thread
  • Compose and publish a post, now or scheduled on a calendar
  • Tag products in the post you publish, from your synced catalog
What holds itguardrails
  • A drafted reply never sends on its own. Auto Pilot proposes the wording and waits for you
  • Publishing is a permission. Roles decide who may post and who may only draft
  • Every action is on the record. Who published, who moderated, who replied, in a chained audit log
  • Reach is reported, never modelled. If Instagram does not return a number, uxjo does not show one
The surfaces

Four screens you will live in.

Sample data from the same fictional shop that runs through this site.

Compose and measureLive sync
The olive linen, cut and filmed in store. Sizes 36 to 44, in tomorrow. #linen #slowfashion
2 products tagged Fri 18:00 Schedule
Olive linen jacket on a hangerReel
12.4kReach
1,347Likes
96Comments
211Saves
Folded shirts on a wooden panelCarousel
5.8kReach
604Likes
31Comments
88Saves
Interior of a clothing boutiquePost
3.1kReach
288Likes
12Comments
24Saves
Your posts, in a table you can sort.Media is captured with the post, so a reel from four months ago is still readable here after your feed has moved on.
CommentsReply, hide, remove
PRpriya.rIs the olive one available in medium?Contact matched
Auto Pilot drafted this reply

Yes, medium is in stock. Want me to send you the link on WhatsApp?

Approve and replyEdit
DMdev.mDo you ship to Pune?Contact matchedReplyHideRemove
??bulk_promo_442DM me for cheap followersFlagged as spamRemoveHide
A drafted reply never sends on its own.Auto Pilot proposes the wording and waits. Hide and remove are one tap, and who did it is on the record.
Account insights28 days, recorded daily
21,340Accounts reachedPeak on the reel
28 days agoToday
412Followers
1,204Profile views
139Comments
323Saves
A trend, not a screenshot.Values are stored every day, so you can see when a post moved the account rather than reading a single lifetime figure.
One inboxEvery channel
AllWhatsAppInstagramMessenger
PRPriya RamanSent you a DM about the olive
AKAsha K.Are you open Sunday morning?
RNRahul N.Do you have the navy in large?
DKDev KumarCan I change the delivery date
Saw the reel. Is the olive one in medium?
Yes, medium is in stock. Shall I hold one for you?
Owner AnitaAlso on WhatsAppFirst seen Instagram
Reply to Priya
A customer is one conversation, not four.WhatsApp, Instagram DMs and comments, and Messenger arrive in one queue. Filter by channel when you want to focus, mix them when you do not.
Worked example

From a comment to a paid order.

One customer, one record, whichever channel they used to reach you.

The reel goes up

Composed and scheduled in uxjo, with the products tagged. The media, caption and thumbnail are stored as it publishes.

ig_media
A comment arrives

Someone asks about the medium. uxjo stores the comment and tries to match the author to a contact.

comment captured
She sends a DM

It arrives in the same inbox as WhatsApp and Messenger, so nobody switches apps to answer it.

message.received
Both land on one contact

The comment and the conversation sit on the same record, so first seen reads Instagram.

contact
She buys in the thread

Order and payment are recorded on the same card as the comment that started it.

order.paid
The reel gets its credit

In analytics, the reel's reach sits in the same grid as the order. No export, no spreadsheet.

analytics
Where it lands

Reading a channel is only useful if it goes somewhere.

Contact record

A matched commenter joins the same card that holds their WhatsApp thread and their orders.

See the record
Journeys

A captured comment can trigger a journey. The journey then acts on WhatsApp, because that is where acting is possible.

See Journey Studio
Analytics

Instagram posts sit in the same content grid as Facebook posts and Google reviews, with per-day trends.

See the model
Audit and access

Reading is a permission like any other. Who connected the account and who looked is recorded.

See governance
Questions

Asked and answered.

Can uxjo publish to Instagram?

Yes. You can compose a post, tag products from your synced catalog, and publish immediately or schedule it on a calendar alongside your other channels.

Can uxjo reply to Instagram comments and DMs?

Yes. Comments can be replied to, hidden or removed without opening the app, and direct messages arrive in the same shared inbox as WhatsApp and Messenger, beside that person’s other conversations.

What Instagram data does uxjo keep?

Posts, reels, stories and carousels with their captions, hashtags, mentions and tagged people, plus a copy of the image or video thumbnail so an old post is still viewable inside uxjo. Reach, impressions and engagement are recorded every day and kept.

Does an AI reply send on its own?

No. Auto Pilot proposes the wording and waits for a person to approve it. Publishing is a permission, and every action is written to a chained audit log with the person who took it.

Not on this page?

Your journey is the one we have not listed yet.

Every business has a flow that is only theirs. Describe it in a message and we will map it with you, name the triggers, and tell you honestly what runs today and what does not. No form, no wait.

Talk to usStart free