Use cases

The six jobs people hire uxjo for

Six shapes cover most of it, and thirty-two named jobs sit underneath them. Every card below plays its own mechanic, and each one names the event that starts it, the channels it runs on, and what holds it back.

Lead capture to booking

A form inside the chat captures the brief, an owner is assigned, and a journey confirms the slot.

Trigger · new contact or keyword See how it runs

Abandoned cart recovery

Fired on the real cart event, paced per number, and stopped the moment the customer replies.

Trigger · cart abandoned See how it runs

Review generation

Asked a set time after the order, only if consent allows, then the reply is drafted for approval.

Trigger · order completed See how it runs

Appointment reminders

Scheduled steps that re-check consent before each send, with approved templates and per-number pacing.

Trigger · date reached See how it runs

Order and delivery updates

Approved templates fired on dispatch and delivery, with the real cost of every message recorded.

Trigger · order shipped See how it runs

Customer re-engagement

A long-dated sequence across WhatsApp and email that ends as soon as someone answers.

Trigger · no activity for 90 days See how it runs
Scenario library

Thirty-two jobs, across eight industries.

The six above are the shapes. These are the specific jobs people run, each with the event that starts it and the channels it runs on.

Retail and D2C Back in stock alert

The people who asked about a sold-out size get the one message they wanted, and no one else does.

Stock replenished
Retail and D2C Click-to-WhatsApp ad to order

The thread opens with the ad attached, the catalog card follows, and payment happens in the chat.

Ad referral
Retail and D2C Cash on delivery confirmation

A template asks for a yes before dispatch, so the parcel is not packed on a guess.

Order placed
Retail and D2C Review request after delivery

Asked once, only with consent, then the Google reply is drafted for approval.

Order delivered
Restaurants and food Table booking confirmed

The form takes covers and time, the confirmation goes out, and the slot is on the record.

Booking form submitted
Restaurants and food Reorder the usual

A short template with the last order attached, stopped the moment they reply.

21 days since last order
Restaurants and food New menu announcement

One composer posts the new menu to Instagram and the Page on the same schedule.

Manual publish
Restaurants and food Low rating triage

An owner is assigned, a task opens, and the reply is drafted with a softer tone.

Review under four stars
Local services Quote request to site visit

An in-chat form takes the address and the job, then a journey books the visit.

Keyword or form
Local services Job done, photo and invoice

The finished work and the invoice arrive in the same thread the job started in.

Job marked complete
Local services Annual service reminder

A scheduled step that re-checks consent, with email as the fallback channel.

Date reached
Local services Lead ad to callback

The form answers become a contact, and the follow-up starts before the lead cools.

Lead ad submission
Clinics and wellness Appointment confirmed with prep

Time, place and what to bring, sent once and never to an opted-out contact.

Booking made
Clinics and wellness No-show recovery

One respectful message offering the next slot, with the rebooking link in the chat.

Appointment missed
Clinics and wellness Consent-first recall

Consent is re-checked before the send, not once at the start of the sequence.

Six months since last visit
Clinics and wellness Post-visit satisfaction

A short CSAT question, scored and stored against the contact for the trend.

Visit complete
Real estate Portal enquiry to viewing

The enquiry becomes a contact with the listing attached, and a viewing is offered.

New contact
Real estate New listing match

Only the people whose saved criteria match, on the channel each of them uses.

Listing added
Real estate Viewing reminder with location

The address, the time and the agent, sent the evening before.

Date reached
Real estate After the viewing

One question that decides whether this is a second viewing or a closed file.

Viewing complete
Education and coaching Enquiry to demo class

The form takes the subject and the age group, then books the trial slot.

Form or keyword
Education and coaching Fee due reminder

A dated sequence that stops on payment, with the receipt in the same thread.

Date reached
Education and coaching New batch announcement

Paced per number, consent filtered, and the real cost recorded per message.

Manual broadcast
Education and coaching Absent today

The parent hears the same day, not at the end of the month.

Attendance marked absent
Travel and hospitality Booking confirmed with itinerary

Dates, room and directions in one approved template they can find again later.

Booking made
Travel and hospitality Pre-arrival check-in

Arrival time and any requests, collected before the desk gets busy.

48 hours before
Travel and hospitality On-property upsell

A catalog card for the spa or the tasting menu, sent once, easy to ignore.

Guest checked in
Travel and hospitality Post-stay review

Asked with consent, and the Google reply drafted with the stay details to hand.

Checkout complete
Automotive Test drive booking

Model, variant and a slot, taken in the chat and confirmed on the calendar.

Enquiry received
Automotive Service due reminder

Two channels, one message, ended the moment the booking is made.

Distance or date reached
Automotive Service status updates

In progress, ready, collected. Each one an approved template with its cost logged.

Status changed
Automotive Insurance renewal

A dated sequence with the quote attached, stopped as soon as they renew.

30 days before expiry
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