Health-adjacent messaging is where consent and audit stop being paperwork and start being the product. uxjo records consent as state on the contact, re-checks it before every send, and encrypts each record under its own key.
Consent and encryption are part of the conversation.The record is encrypted per contact, searchable by blind index, and every action is in the audit chain.
Every channel
What each channel does for this industry.
Not one channel with five spectators. Each one reads, each one can be answered or published to.
WhatsAppReminders and consent
Dated steps that re-check consent at send time, with approved templates.
GoogleListing and reviews
Reviews stored and scored with drafted replies, plus the queries that find you.
InstagramFirst questions
DMs and comments in the shared inbox, with posts published on a calendar.
EmailAftercare
Longer guidance through your own provider, on the same journey.
FacebookPage and Messenger
Enquiries in the same queue, Page posts on the same calendar.
YouTubeEducation video
Watch data and comments, held against the contact.
Questions
What people ask before they start.
How is consent handled?
Consent is state on the contact record, not a note. Journeys re-check it at send time rather than at signup, and an opt-out reply is captured automatically and honoured across every channel.
What does per-contact encryption mean in practice?
Each record is encrypted under its own key using envelope encryption, so access to one record does not imply access to the rest.
Can staff still search for a patient?
Yes, by blind index. You can look someone up by phone or email without the field itself being exposed in the query or the index.
Is there an audit trail we can show an auditor?
Every write is recorded in a hash-chained log, which means a deleted or altered entry breaks the chain and is visible rather than silent.
Use cases
The jobs this industry hires uxjo for.
Appointment reminders
Scheduled steps that re-check consent before each send.
Every business has a flow that is only theirs. Describe it in a message and we will map it with you, name the triggers, and tell you honestly what runs today and what does not. No form, no wait.
Start with one channel. Add the rest when you are ready.Connect WhatsApp today and run a journey this week. Instagram, Facebook, Google, YouTube and email join the same inbox and the same report whenever you want them.
