Booking confirmed with itinerary
Dates, room and directions in one approved template they can find again later.
Four steps, with the channel named.
The event that opens the thread and creates the contact.
WhatsAppTyped and validated inside the chat, not parsed out of free text.
WhatsAppStructured fields on the record, ready for whatever runs next.
WhatsAppThe confirmation goes out and the slot or order is on the record.
WhatsAppWhat people ask about this one.
Do customers have to leave the chat?
No. The form is answered inside the conversation, and the answers are typed and validated as they go.
Where do the answers end up?
On the contact record as structured fields, beside that person’s other channels and their order history.
What starts it?
Booking made. The contact is created at the same moment, with the source recorded.
Other jobs in travel and hospitality.
Your journey is the one we have not listed yet.
Every business has a flow that is only theirs. Describe it in a message and we will map it with you, name the triggers, and tell you honestly what runs today and what does not. No form, no wait.